Contour Energy Systems

Longevity. Performance. Reliability.

Contour Energy Systems, Inc. (together with its affiliates, successors and assigns, "Contour" or "we/us"), respects your privacy and recognizes the importance of protecting personally identifiable information that you may share with us when you visit our website www.contourenergy.com (the "Site") or when you contact us.  Our Privacy Policy is designed to assist you: (1) in understanding how we collect, use, and safeguard the personally identifiable information you provide to us, and (2) to make informed decisions when accessing the Site.

Please take a moment to review our Privacy Policy in detail.  In brief, however:

  • We use your personally identifiable information to fulfill your requests with respect to Contour.  We do not share your personally identifiable information with outside third parties without your consent.
  • We will only send you materials you have indicated you want to receive, and we will honor your opt-out requests.
  • We reserve the right to use or disclose your personally identifiable information in certain circumstances, such as to satisfy a legal request or protect our property.

What Information Do We Collect?

We collect personally identifiable information from our visitors on a voluntary basis and only to create or enhance our relationship with them.  We may collect personally identifiable information from you in connection with your request for information about us.  The personally identifiable information we collect is usually your first and last name, e-mail address, phone number and/or mailing address.  We do not require registration or submission of personally identifiable information to obtain basic access to the Site.

How is Information Collected?

The personally identifiable information we collect is sent to us voluntarily by you through Internet forms, mail, telephone or e-mail correspondence.

In addition, some sections of the Site use "cookies."  Cookies are very small data files left on your computer by the Site.  These files can then be accessed by the Site in the future.  On their own, cookies do not contain or reveal any personally identifiable information.  However, if you choose to furnish us with personally identifiable information, this information can be linked to the data stored in the cookies.  Most browsers are automatically set to accept cookies, but they will also allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored.  You should refer to your browser instructions or "Help" screen to learn more about how to manage cookies.  If you would like more information about cookies and how to control and delete cookies in various browsers, such as Internet Explorer, Firefox, Safari, Opera and Chrome, please click here http://www.aboutcookies.org.

Like most standard websites, we use log files.  This includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer our website, track user's movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information.

Information Use and Distribution

As stated above, we collect personally identifiable information to create or enhance our relationship with you, including, without limitation, to respond to your questions or comments, to e-mail you with updates and news or to send out information regarding Contour.  Only those who expressly ask to receive such information online or offline will get it.  We do not sell any information to third parties.

We occasionally disclose personally identifiable information about you to affiliates and nonaffiliates as permitted by law.  Some examples include:

  • Disclosing information to a third party in order to process transactions that you request or authorize;
  • Sharing information with companies related to us so we can make you aware of new or other services that we offer (note that these companies may not use the information for any other purpose);
  • Disclosing information to research companies that help conduct surveys to assess and improve our financial services; and
  • Disclosing information in connection with legal proceedings, such as responding to a subpoena.

When information is shared with third parties, they are not permitted to use the information for any purpose other than to assist our servicing of your account or as permitted by law.

Though we make every effort to preserve user privacy, we may need to disclose personally identifiable information when required by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on the Site or Contour.

Links to Third Party Sites

The Site may from time to time contain links to third party websites.  You should always check the privacy policy of any linked website to understand its information collection practices, including how it may use cookies.  We are not responsible for the privacy practices or the content of such websites.  If you are concerned about the privacy policy of a certain third party, you may contact them directly or visit their individual web site to learn more about their individual privacy policies.

Public Forums

We may make job listing areas, message boards, news groups, and other community services available to you on the Site.  PLEASE UNDERSTAND THAT ANY INFORMATION THAT IS DISCLOSED IN THESE AREAS BECOMES PUBLIC INFORMATION.  WE HAVE NO CONTROL OVER ITS USE AND ARE NOT LIABLE IN ANY WAY FOR ANYONE’S USE, MISUSE, COLLECTION OR DISCLOSURE OF INFORMATION DISCLOSED IN PUBLIC AREAS.  YOU SHOULD EXERCISE CAUTION AND JUDGMENT WHEN DECIDING TO DISCLOSE YOUR PERSONALLY IDENTIFIABLE INFORMATION OR ANY OTHER INFORMATION ABOUT YOURSELF.  The information presented in these areas reflects the views of the individual users.

Business Transactions

In the event that Contour or the Site is sold or transferred, or in the event that substantially all of our assets are sold or transferred to a third party, the Site and any personally identifiable information collected by us, will be among the transferred assets.  By using the Site, you hereby agree to such transfer or assignment of your personally identifiable information collected by us, and you further waive any claims that could be made against us in relation thereto.

Data Security

We use reasonable administrative, technical, personnel and physical measures to safeguard your personally identifiable information in our possession against loss, theft, and unauthorized use, disclosure or modification. In addition, we also use reasonable methods to make sure that your personally identifiable information is protected in accordance with state and federal privacy regulations.  While we take precautions against possible breaches in our website and customer databases, no website or Internet transmission is completely secure.  Accordingly, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of our website and Services is at your own risk.  We urge you to take steps to keep your personally identifiable information safe.

Your Choices Regarding Your Personally Identifiable Information

If you do not want us to send you e-mail, offline communications, or other information, or if you want to have your personally identifiable information changed or removed, you can opt-out or request change or removal at any time by contacting us by e-mail at info@contourenergy.com or by mailing a request to: Contour Energy Systems, Inc., 1300 W. Optical Drive, Suite 300, Azusa, CA 91702, Attn: Privacy Policy.

Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes.  For inquiries regarding our disclosure policy, please contact us at info@contourenergy.com.

Information from Minors

We do not intentionally gather personally identifiable information about visitors or users who are under the age of 18.  If you believe that we have collected personally identifiable information about a visitor or user who is under the age of 18, please contact us at info@contourenergy.com or (626) 610-0660, and such personally identifiable information will be deleted.

If You Have Questions or Complaints Regarding Our Collection or Usage of Personally Identifiable Information

If you have any questions, complaints, or comments regarding our Privacy Policy, please contact us by e-mail at info@contourenergy.com or by mailing a request to: Contour Energy Systems, Inc., 1300 W. Optical Drive, Suite 300, Azusa, CA 91702, Attn: Privacy Policy.

General Terms and Conditions of Use / Notice of Changes

By using the Site, you agree to the terms of this Privacy Policy and to our use of your personally identifiable information for the purposes given where the information is collected.  If you do not agree to this Privacy Policy, you are not authorized to use the Site.  By consenting to this Privacy Policy, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein.

For persons in the European Union, terms such as "personally identifiable information" refer to "personal data" as defined by the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.  We will not collect any personal data from you unless you provide it to us voluntarily with your freely given specific and informed consent. By using the Site, you agree that we may transfer your personally identifiable information outside the European Union in connection with the purposes stated in this Privacy Policy.  Your personal data may be transferred to the United States (or other non-European Union jurisdictions, as applicable).

You agree that your personally identifiable information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of personally identifiable information may be less stringent than the laws in your country.

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your personally identifiable information, we will notify you of any such changes via e-mail and/or by posting the amended Privacy Policy on the Site.  Please check back from time to time to ensure you are aware of any such notices of changes in our privacy practices.  Your continued use of the Site will signify your acceptance of these changes.

If you have any questions about this Privacy Policy, please contact us info@contourenergy.com by email or write us at:
Contour Energy Systems, Inc.
Attn: Privacy Policy
1300 W. Optical Drive, Suite 300
Azusa, CA 91702